FAQ

Customer Service Email:

support@girlcodecouture-ws.com

Please kindly allow 1-2 business days for a response.

Wholesale Minimum Order Quantity:
We proudly do not require a minimum order value and invite boutiques of all sizes to work with us without putting a strain on their finances. Within your order you are welcome to choose whichever sizes and colors you need for each product!

Payment:
All payments are due in full before shipment (this includes pre-order items). Your items will not be reserved until payment has been provided, so it is best to pay as soon as possible in order to keep your production timeline short and to ensure your shops inventory is secured. We proudly offer multiple ways to pay - Credit, Debit, Apple Pay, PayPal, or Sezzle!

Pre-Orders:
We understand that pre-orders are invaluable to your business! While most will go smoothly, we expect our retail partners to understand that there are many things that may affect the timeliness of your order. Please understand that our ETA is our best estimate but is not final. We recommend adding a week or two to the date for your personal customers as a means to counteract any delays! With Love Molly Wholesale will not be responsible for pre-order delays, but we will do everything in our power to ensure you receive the best care and efficiency!​

Wholesale Minimum Retail Price:

In order to keep the integrity of the products high, Girl Code Couture does implement an MRP that is required. We kindly require that you use a markup of at least 2X for each product while we recommend 2.5-3X . We stand by our quality 100% and so should you! The MRP will also help you build a more profitable business! GCC reserves the right to void any and all retail partnerships not following MRP. 

Of course we understand that sales are a part of the industry! And for that reason, you are welcome to put our items on sale after 30 days!

Shipping Protection:

We get it, shipping can get a little scary and messy at times. Once the order has been marked as shipped, it has officially left our hands. It is now in the hands of the postal carrier and beyond our control. We do not have any affiliation with any postal services. To protect you shipments, we proudly off ROUTE PROTECTION that you can add on to all of your orders. Should something happen, you're protected and the insurance will take care of everything for you!

Need to help resolving your shipment with Route Protection, click here: https://claims.route.com/